FAQ

To meet North American safety standards, most industry-leading manufacturers produce their grounding, suspension and pole line hardware in a similar fashion. What sets ORBIS apart from other suppliers is our in-stock and guaranteed on-time delivery model we create with our approved partners. Additionally, our commitment to adaptive and professional service means we can offer custom innovation to clients looking for unique solutions.

All of our products are hot-dipped galvanized to withstand extreme temperatures and conditions.

All ORBIS products meet or exceed Canadian and US industry standards, including CSA and UL specifications and ASTM standards. 

We won’t cut costs on manufacturing to increase our profits and are 100% committed to leading by example, ensuring that our products are of the highest quality possible in our industry. Our clients rely on this quality, and we will never do anything to jeopardize their trust in our products.

Yes, we have an in-house design team dedicated to developing custom products for most applications. If you are looking for a unique solution, our talented team can help. Contact us for more information.

ORBIS provides electrical distribution hardware anchoring solutions and grounding to the power and utilities, industrial and renewable energy industries.

When you become an authorized ORBIS distribution partner, you join forces with a company that is 100% dedicated to helping clients maintain vital electrical infrastructure and services across Canada and the US. We place the highest value on our clients’ work and show our commitment by offering industry-leading customer service, user experience and order fulfilment strategies. To inquire about becoming one of our partners, contact us.

It starts with listening to what our clients need, and then we ensure that stock is readily available for them. We also continually adjust our inventory levels so we rarely experience stock shortages.

Product that is in-stock at our partners’ locations can ship the day an order is received.

No minimum orders are required for any of our in-stock products.

Yes, you can. We provide same-day PO updates.

Connect with us here. Our team will get back to you as soon as possible.

We prioritize our inventory to locations that have experienced severe weather damage and require hardware immediately.

Our customer service policy is based on four promises:

1. Treat people the way we want to be treated
2. Deliver on all of our promises
3. Be accessible
4. Listen to our clients because they power our lives and the vitality of our communities